Disclaimer
Okay, here are the updated Terms and Conditions, Privacy Policy, and Cookie Policy with the name changed to “Artmedia” and the date updated to today’s date, April 26, 2025:
Artmedia: Terms and Conditions
Last Updated: April 26, 2025
Disclaimer
Thank You For Taking The Time To Read Our Disclaimer
Artmedia, at its sole discretion, reserves the right to change or modify any of the terms, conditions, and operation of this Website at any time. By using this service, the user waives any rights or claims it may have against Artmedia, regarding such changes. Without limiting the foregoing, Artmedia shall not be liable to you or your business for any incidental, consequential, special, or punitive damages, lost or imputed profits or royalties arising out of this agreement, or any goods or services provided, whether for breach of warranty or any obligation arising therefrom or otherwise, whether liability is asserted in contract or not (including negligence and strict product liability) and irrespective of whether you have been advised of the possibility of any such loss or damage.
Hereby, each party waives any claims that these exclusions deprive such party of an adequate remedy. You acknowledge that third-party product and service providers advertise their products and services on the Artmedia website. Artmedia forms partnerships or alliances with some of these vendors from time to time in order to facilitate the provision of these products and services to you. However, you acknowledge and agree that at no time is Artmedia making any representation or warranty regarding any third party’s products or services, nor will Artmedia be liable to you or any third party for any claims arising from or in connection with such third-party products and services. Hereby, you waive and disclaim any rights and claims you may have against Artmedia with respect to third-party products and services, to the maximum extent allowable by law.
Privacy Policy
Last Updated: April 26, 2025
Introduction
We have created this (“Privacy Policy”) to demonstrate our commitment to you, our customer, through transparent, easy-to-understand information regarding our data practices. You will understand what we collect, why we collect it, and what we do with it.
What personal data do we collect.
We collect and use information necessary to enable you to purchase and manage services, provide you with support for those services.
Your personal data includes information such as:
Name
Address
Telephone number
Email address
Billing and payment information
Other data collected that could directly or indirectly identify you.
How do we collect your data?
Our site uses forms in which you give us contact information (such as your name, address, phone number, billing information, IP address, and email address) so you can create an account, place orders, register domains, request information, and request support assistance. As you use your account, we may also collect information through support requests and other related types of information that is specific to the management of your account and services with us.
This type of information is legally and/or contractually required to be able to purchase and use services. For example, we are required to be able to verify this type of information upon request by our payment processor. It is also required to be able to serve legal notices to you and is mandated by certain services we offer. In addition, some services, such as domains, require this information for you to purchase them. If you are purchasing a domain from us, we are required by law to collect and retain this information. We are further required to verify that the information provided is accurate and serve legally required notices regarding your domain(s). Consent for the collection, use, and retention of this information for these purposes is deemed to be contractually given for the duration of your use of such service and any legally required retention period. We will use this personal information to provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
We collect information from your devices (computers, mobile phones, etc.), such as IP address, cookie information, support services (when you contact our support staff), and personalized experiences on our site and emails. Certain types of collection and use may be optional and controlled.
We may monitor, record, and retain any telephone calls or chat transcripts. We will delete the recordings or transcripts at your request.
We are dedicated to continually improving your experience on our website. Like many companies, we use third parties to help us track browsing, identify technical issues, and provide ways to enhance your overall experience. Several of the tools that we use and what they do are:
Log Files: We use information gathered about you from our site statistics via log files provided by third-party tracking partners (for example, your IP address) to help diagnose problems with our server and to administer our website. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experiences more enjoyable. This is not linked to any personally identifiable information.
Cookies: Our site uses cookies to keep track of your session information. We do link the information we store in cookies to personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser’s “help” file. We also use cookies to store your username if you request to have your username remembered during login. That information will be used to pre-fill the login form at a later time. If you are referred to our website through a partner or affiliate, we will store the referral information in the cookies. The use of cookies by our partners, affiliates, tracking utility company, and service providers is not covered by our privacy statement. Find more information regarding the categories of cookies we use and our specific cookie policy here. By continuing to use and navigate our sites, services, applications, tools, or messaging, you are agreeing to our use of cookies described in this Privacy Policy.
Gifs: Our website may contain electronic image requests called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with unique identifiers, similar in function to cookies; they are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Our tracking utility company does not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Testimonials: We post customer testimonials and/or reviews on our website obtained from third-party sources which may contain personally identifiable information. If you would like to request the removal of your testimonial from our website, contact us at info@artmedia.co.za
How we process personal data.
You may only send us your own personal data or the personal data of another data subject where you have their permission to do so.
When you use or interact with any of our services, you consent to the data processing, sharing, transferring, and uses of your information as outlined in this Privacy. Regardless of the country where you reside, you acknowledge that you are directly transferring your data to us in our South African-based servers and agree to processing within South Africa, where Artmedia processes its data. In addition, you authorize us to transfer, process, store, and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our services, you consent to us transferring information about you to these countries.
We strongly believe in both minimizing the personal data we collect and limiting its use and purpose to only that:
for which we have been given permission
Improve and optimize the operation and performance of our services.
Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the services.
Detect and prevent fraud and abuse of our services and systems.
Understand and analyze how you use our Services and what products and services are most relevant to you.
Collect aggregate statistics about the use of the services.
As we might be required or permitted for legal compliance or other lawful purposes.
Often, much of the data collected is aggregated or statistical data about how individuals use our services and is not linked to any personal data.
Sharing with trusted third parties.
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
Processing credit card payments
Credit bureaus to report account information, as permitted by law
Serving advertisements
Conducting contests or surveys
Performing analysis of our services and customers’ demographics
Communicating with you, such as by way of email or survey delivery
Customer relationship management
Security, risk management, and compliance
Recruiting support and related services
These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use, or retain your personal data for any purpose other than as necessary for the provision of services.
We will also disclose your personal data to third parties:
in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; or
if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your personal data may be among the transferred assets.
We cannot accept any liability whatsoever for unauthorized or unlawful disclosure of your personal data by third parties who are not subject to our control.
We will not sell personal data. No personal data will be disclosed to anyone except as provided in this privacy policy.
Compliance with legal, regulatory, and law enforcement requests.
We will never share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when we must comply with a legal process. Examples of these types of exceptions are court orders, subpoenas) or to protect the safety of the public or any person, or to prevent the violation of our terms of service.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are legally required to provide your personal data to third parties. We will also share your personal data to the extent necessary to comply with registry rules, regulations, and policies when you register a domain name with us.
How we secure, store, and retain your personal data.
Our site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We authorize access to personal data only for those employees who require it to fulfill their job responsibilities. We implement disaster recovery procedures where appropriate.
We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
mandated by law, contract, or similar obligations applicable to our business operations;
for preserving, resolving, defending, or enforcing our legal/contractual rights; or
needed to maintain adequate and accurate business and financial records.
When your account is canceled (either voluntarily or involuntarily), all of your personally identifiable information is placed in “deactivated” status within our corresponding databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information, if necessary, in order to resolve disputes, enforce our agreements, and/or as required by laws or regulation.
If you have any questions about the security or retention of your personal data, you can contact us at info@artmedia.co.za
How you can access, update, transfer, or delete your personal data.
You may choose to update or amend any personal data you have submitted to us by contacting us via email or from within your customer account area.
You are entitled to a right to be forgotten. We will delete any personal data that you don’t want us to have. If you make a request to delete your personal data and that personal data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any services purchased.
You may request that we restrict the use of your personal data. When we restrict your personal data, we still have the right to store it but not use it as we are required by law to collect and retain this information.
If you should wish to transfer your data from Artmedia to another data controller, we will facilitate this transfer. We will pass on all of our personal data to the data controller.
Communicating with you.
We may contact you directly or through a third-party service provider regarding products or services you have signed up to or purchased from us, such as necessary to deliver transactional or service-related communications. We also may use this information when it is important for us to contact you regarding functionality changes to services you have purchased and/or our website/mobile app and provide customer service. By creating an account with us and/or purchasing our services, you agree to receive these types of communication and acknowledge that they are not optional.
We may also contact you with promotional offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests or our existing business relationship. These contacts may include:
Email
Text (SMS) messages
Telephone calls
Push notifications via our Artmedia app
You are able to opt-out of receiving promotional communications through preferences in your account panel or the unsubscribe instructions contained in the email communication.
If you make use of a service that allows you to import and share contacts (e.g., using email marketing services to send emails on your behalf), we will only use the contacts and any other personal data for the requested service. If you believe that anyone has provided us with your personal data and you would like to request that it be removed from our database, please contact us at info@artmedia.co.za
Changes in our Privacy Policy.
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make changes that are material, we will provide you with appropriate notice before such changes take effect. If you do not agree with the changes, then you must stop using the website and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you, and you will be deemed to have accepted those updated terms.
Data breaches.
We will notify our customers of any confirmed data breaches that have occurred. It is our customers’ responsibility to notify the relevant supervisory authority and any affected data subjects of the data breach.
Questions & Suggestions.
If you have any queries about this Policy, please contact info@artmedia.co.za
Cookie Policy
Last Updated: April 26, 2025
Introduction
The purpose of this policy is to describe what Cookies are and how We use them, what we use them for, and how you can manage them during your visit and use of our website.
What are cookies?
‘Cookies’ are small text files that may be stored on your device when you visit our website. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store, and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc., in the Cookies We use. Many websites use cookies, and you can find out more about them here.
Why do we use cookies?
Cookies serve a number of useful purposes for you, including:
Granting you access to restricted content and unique promotions.
Tailoring our website’s functionality to you personally by letting us remember your location, device type, and preferences.
Improving how our website performs.
Understanding who our audience is, so that we can provide content most relevant to you.
Allowing third parties to provide services to our website.
Helping us deliver interest-based advertising where appropriate in compliance with the applicable laws.
The types of cookies we use.
We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers, or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount of time, or they may persist on your device until you delete them.
We use the following types of cookies on our website:
Persistent cookies – these are cookies that may remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
Session cookies – these are cookies that are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Functional cookies – these are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and password, or settings.
Advertising cookies – these are cookies that match your interests or web searches with applicable advertising campaigns on our website. We use them to provide you with advertising that we think you might find useful.
Social media cookies – these are cookies that integrate with social media platforms. We use them to help you share content from our website to your chosen social media platform.
Third-party cookies – these are cookies that some of our business partners use on our website. We have no access to or control over them. Information collected by any of these cookies or widgets is governed by the privacy policy of the company that created it, and not by us.